Its a fair point. Uber's vision is to provide a seamless experience. You know they could easily include a tipping feature in the app, but they don't. They still get grief about it and don't budge.
Personally, I usually have cash on me, so I tip. But I'm all for that "seamless experience" vision. No cash. Revolutionizing transportation.
Most are aware that the end goal is automated vehicles of both land and air variety. And its closer to reality than you think. At that point, the tip feature will be useless, anyway.
Uber is convienent for the riders and drivers but everything outside of that is a shame. From tipping, to spying on its drivers, manipulating surge, now manipulating upfront fares. They expanded so fast that their habitual line stepping hasn't stopped. When they lose one lawsuit they are setting themselves up for another, that's the cost of doing buisness is what Travis would say. I wonder how riders are going to react when the newest scheme gets more media attention. Now they are overcharging for rides.
The upfront fares they are charging riders are 20/30 percent more than the actual fare which they are then taking their percentage of. In the Boston area they sent out an annendum to drivers just last night explaining that this happens and it's not going to change. Of course this is in reaction to the newest lawsuit.
You won't have to tip a robot, but let's face it the general public is years away from accepting these cars on the road. They pulled them off the streets quickly in CA and stopped testing. Just wait until someone dies in one or because of one,that will bring everything to a crawl. Folks have cell phone cameras going 24/7 every misstep and accident these cars cause will be on the news. Until things change continue doing the right thing and take care of those that take care of you.
I did a short stint driving for Uber to pay down some bills as we recently bought a home, furniture, etc. It worked and the overwhleming majority of riders are more than pleasant, I hear the same about the drivers. The service works because the people using it/doing it make it work. The peace of mind it provides when going out for a drink or two is well worth the price. Sorry for being mouthy earlier but it is misleading to tell folks new to the service that tipping is included, many men and women out there are driving to make ends meet as a second job and taking care of eachother is what makes it work.